If you are new to Tia Maria Wigs live sales or haven't purchased recently, here is your simple 1,2,3 guide. Tia Maria wig live sales take place on Tia Maria's YouTube channel. Live sales occur every Friday from 5:00 p.m. – 7:00 p.m. EST, 2 Wednesdays per month from 10:30 a.m. – 12:00 p.m., and 1 Saturday per month from 11:30 a.m. – 1:30 p.m. unless otherwise noted. Subscribe to the channel and enable all notifications to be alerted when we are live.
Participating in live sales with Tia Maria Wigs is as easy as 1-2-3!
1. Register
2. Complaint
3. Pay
1. Register
HOW TO REGISTER: You can register for Tia Maria Wigs live sales on our website homepage or by visiting https://linktr.ee/tiamariawigs. Please include your YouTube handle, full name, email address AND shipping address.
2. Complaint
HOW TO CLAIM A WIG DURING LIVE SALE: If you want to claim and purchase a wig, you will write it in the LIVE chat box. Make sure you are in the LIVE CHAT BOX so I can see it. If I see your complaint, I will accuse him verbally. If you don't hear me acknowledge your complaint, either I didn't see it or someone made a complaint before you.
Please write in capital letters so that it is easier for everyone to see during the live sale. Here is an example of what your claim should look like:
SAMPLE CLAIM: SAMPLE CLAIM Tia WIG.
Please note that you may not be 100% in sync with the live sale depending on when you register and your internet speed. To “catch up,” you can refresh the video at any time.
HOW TO CLAIM A WIG AFTER THE LIVE SALE: Wigs not sold during the live sale will be available for purchase at the live sale price for up to 2 days after the sale. Please message me to purchase wigs after the live sale is broadcast. Please don't leave complaints in the regular comments section of the video, as I may not see them immediately.
Please indicate whether you would like to remove the comb or cut the lace when making your claim (fee of 5 for each service).
Claims must be paid within 24 hours of receiving the email invoice or your claim will expire. Invoices come from [email protected] OR [email protected]. Unpaid claims could also prevent you from claiming again in the future.
CLAIM COURTESY:
The claim is a purchase agreement. Please do not request a wig if you are unsure. This makes the situation unfair for those who might have wanted to claim the wig during the live performance but think it's missing. Additionally, many people watch these livestreams after their initial broadcast and would like to be able to purchase items that are still available.
Canceling after the live sale or simply not paying will prevent you from participating in the live sales. If you are unsure about a wig, please feel free to contact me after the sale to purchase any items still available.
Please refrain from offering your claimed items to others during the live sale. If you would like to offer a wig, please contact me after the sale.
3. Pay
WIG PAYMENT INFORMATION
Invoices will be sent by email after the live sale. Invoices can come from [email protected] OR [email protected]. We offer many payment options, including major credit cards, PayPal and ShopPay. Your options will be presented to you at checkout. All sales are FINAL during live sales. Ask questions before purchasing.
SHIPPING AND COMPLETION DETAILS
At this time, shipping is only within the United States via USPS or UPS. Shipping costs are calculated based on your zip code. Any order containing an aerosol product must be shipped USPS Hazardous Ground. Shipping comes with 100% insurance. We are not responsible for lost or damaged packages. Claims on packages will only be valid up to the insured amount. Please contact me if you need
complementary insurance. You will receive a tracking number when it is on its way to you.
EXECUTION OF ORDERS
Orders for in-stock items will be shipped within 5 days or less of payment (excluding weekends and holidays) unless otherwise noted. If there is a delay, you will receive an email. These processing and turnaround times do not apply to items that are drop shipped, special ordered, or have additional services including, but not limited to, lace cutting, comb removal, rooting, or any other wig customization or restoration.
IMPORTANT: My website automatically generates an email when I fulfill your order. “Fulfill” does not mean “Shipped”. Fulfill means your package is packaged and ready to ship. You will receive a tracking number via email when your item has been shipped. Please check your email account for messages regarding your order and its status.
We’re excited to welcome you and get ready to have fun! Join Tia Maria's Wig Hangout (a private, drama-free Facebook group) and share photos, ask questions, and gain a community.
Please take the opportunity to connect and share this video with your friends and family if you find it useful.
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